Shipping policy

Last updated: May 16, 2026

Store Name: GRANITIS HOLDINGS
Website: granitisholdings.online
Email: contact@granitisholdings.online
Address: Unit 681, Ground Floor, Capital House, 61 Amhurst Road, London, E8 1LL, United Kingdom

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During periods of high demand, processing times may be slightly delayed. If there is a significant delay in processing your order, we will notify you by email.

Shipping Rates and Costs

We offer free shipping on eligible orders, unless otherwise stated at checkout.

There are no hidden shipping charges.

Shipping Destinations

We currently ship to:

  • United Kingdom
  • Europe
  • United States
  • Selected international destinations (availability may vary)

If shipping is unavailable to your location, you will be notified during checkout.

Estimated Delivery Time

Estimated delivery times after shipment are:

  • United Kingdom: 2–5 business days
  • Europe: 5–10 business days
  • United States & International: 7–15 business days

Please note that delivery times are estimates only and may vary due to courier delays, customs clearance, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Please allow up to 24 hours for tracking information to update.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at contact@granitisholdings.online.

We will work with the shipping provider to investigate and resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure that your shipping address is entered correctly before completing your order.

GRANITIS HOLDINGS is not responsible for packages delivered to incorrectly entered addresses provided by customers.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged package and product.

Where applicable, we will arrange a replacement or refund at no additional cost.

Contact Us

For any shipping-related questions, please contact us:

GRANITIS HOLDINGS
Website: granitisholdings.online
Email: contact@granitisholdings.online
Phone: +44 7828 791869
Address: Unit 681, Ground Floor, Capital House, 61 Amhurst Road, London, E8 1LL, United Kingdom